As soon as you finish the checkout process, you'll be redirected to a page that confirms your successful order and lets you download your purchased products immediately. You can also access your downloads any time through your account settings on our site.

We accept most credit and debit cards. Additionally, we also accept payments through PayPal, and on selected devices and browsers, you may be able to use Apple Pay and Google Pay.

As we're located in the EU, we only charge the EU VAT. The VAT rate is calculated on our checkout page based on the country you enter within your billing address. However, we do not add the tax amount on top of the original product price. All product prices always include VAT to avoid customers within the EU, paying more than customers outside the EU. So on our checkout page, we automatically adjust product prices based on the different VAT rates to ensure that the product price + tax always sum up to the advertised price on the product page.

Yes, we offer special pricing for students and teachers. If you think you qualify, feel free to reach out to us at support@stickz.co with your education documents for verification.

Any promo or discount codes can be applied to your order on our checkout page. On desktop devices, you can find the promo code form on the right-hand side, right under your order summary. On mobile devices, hit the 'Show order summary' button at the top to reveal your order summary as well as the promo code form.

If ever you lose access to any one of our products, you can go ahead and log into your account on our site, go to your account settings, and under 'My Downloads' redownload the lost products. We do not limit the number of times you can redownload your purchases.