Accounts on our website are solely used to manage your order history and product downloads. So you can't voluntarily create an account. However, once you purchase a product on our site, we will automatically create an account using the email address you provide at checkout.
When you first purchase from us, wecreate an account for you and send you an email with a link to set up your first password. If you haven't set up your password yet, you'll need to find this email to get started.
If you're unable to find this email, have already set up a custom password and it's not working, or if you've forgotten your password, no worries at all. You can head straight to our password recovery form. This form will guide you through resetting your password so you can access your account and products without any further issues.
That's simple! Log into your account and navigate to your account settings. Here you can change your account details, email address, and update your password.
If you've forgotten the email address associated with your account (or misspelled your email address during checkout), please email our customer support. Ensure you provide as much information as possible about your purchase(s) to help us locate your account.
If you want to request a copy of all the personal information our site saved about you, email us. Please note that you must send the email using the same email address associated with your Stickz account.
At any time, you can delete your account and all data associated with it from our website. First, log into your account and navigate to the Account Data section. Next, hit the "Delete account" button and follow the instructions.
Ensure you've read and understood the warnings during the deletion process since account deletions are permanent and can't be reversed.
We take your privacy and data security seriously. We use industry-standard encryption and security measures to protect your personal information.
We are also simply not interested in your data and try to collect as little of it as possible. So we only collect data that we need to collect in order to offer our services. Any data we can avoid collecting, we avoid. Simply put, we sell sample packs and preset packs, not your data.