Terms & Conditions

Latest Version: December 2020

The following terms and conditions (“TERMS“) are worldwide, apply to all countries, and affect every user that visits our website (“https://stickz.co/“), including the use of the associated online shop.

By accessing or using our website and services, you agree that you have read, understood, and agree to be bound to the following terms. If you’re not eligible or do not agree to the following terms, you do not have our permission to use our website and services.

Account Registration and Information

1.1. Registration
To purchase products from this website, you must create an account and submit specific information, including but not limited to a username, password, email address, and billing information. You agree that all information provided is correct, current, accurate, and non-fraudulent. If your personal and billing details change, you will amend your account details accordingly.

1.2. Age
You must be at least 13 years of age or older to use this site. If you are under the age of 18, you must get your parent or guardian to review and agree to the terms and conditions, as they should enter into these terms on your behalf.

1.3. Information
You agree that all information supplied may be used by Stickz to manage your account, process your orders, and improve Stickz services and policies.

1.4. Security
You are solely responsible for the security of your account and login details. You are required to inform Stickz immediately of any unauthorized use of your account. Stickz will not be held responsible for any losses arising from unauthorized use of your account or personal data. You agree to indemnify and hold harmless Stickz, its directors, employees, third-party content providers, designers, licensors, or the like, for any improper, unauthorized or illegal uses of your account and personal data. However, Stickz will do their best to recover any lost or damaged data or content.

1.5. Termination
Stickz may, in its sole discretion, suspend or terminate your account if the information supplied is found to be inaccurate, false, or fraudulent. Stickz may also suspend or terminate your account if you breach any of the policies, terms, or license agreements governing your use of our website, products, or any other contractual obligation. You are personally liable for any orders that you place or charges that you incur before termination.

1.6. Privacy Policy
Stickz collects, stores, and uses data in accordance with the Stickz – Privacy Policy.

Website Content and Public Content

2.1. Website Content
While every effort is made to update the information contained on the Stickz website, neither Stickz nor any third-party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness, or reliability of information, opinions, research information, data and content contained on the Stickz website and shall not be bound in any manner by any information contained on the site. Stickz reserves the right at any time to change or discontinue without notice, any aspect, product, or feature of this website. No information shall be construed as advice, and information is offered for information purposes only.

2.2. Public Content
Stickz is not responsible for any material submitted to the public areas by you, which include hosted pages, customer reviews, and comments, user ratings, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by Stickz. Stickz reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to:

· Defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties.
· Publish, post, distribute, or disseminate any defamatory, obscene, indecent or unlawful material or information.
· Post or upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of Stickz and a third party’s computer system and network.
· Violate any copyright, trademark, other applicable international laws or intellectual property rights of Stickz or any other third party.
· Submit contents containing marketing or promotional material that is intended to solicit business.

2.3. External Links
External links may be provided for your convenience, but they are beyond the control of Stickz, and no representation is made as to their content. Use or reliance on any external links, and the content thereon provided is at your own risk. When visiting external links, you must refer to that external website’s terms and conditions of use.

Products, Delivery, and Refunds

3.1. Products
All Stickz products are bound by the terms of the copyright license agreement. A copy of this agreement is also supplied within the zip file of all products.

3.2. Price Changes
Stickz may, at any time, change or alter the price of its products. Stickz does not offer refunds in the event of a price drop or promotional offers.

3.3. Digital Delivery
All orders placed on the Stickz website are delivered digitally via the internet. They are not sent via post or delivered to the customer as tangible goods.

3.4. Taxes
If applicable, EU customers are charged the EU VAT. The tax rate will be calculated at checkout according to the user’s billing address. If you live outside the EU, you are responsible for paying any governmental taxes that may be imposed on your purchase.

3.5. Refund Policy
We are proud of the products we make and believe that anyone can get something valuable out of them. However, on the other hand, we understand that not every product may work for every producer. What we value the most is the satisfaction of our customers. That’s why we offer a 30-day money-back guarantee. If you are not satisfied with the product you purchased, you can get your money back, no questions asked.

Please note that the following restrictions apply at all times. We only offer one refund per customer on only one product. We do not refund bulk orders. Additionally, we do not provide refunds on product bundles. If a purchased product is not working due to pirated/cracked software, we will not provide any support and refunds.

Also note that once we successfully refund a product, you lose access to our royalty-free license and do not have our permission anymore to use that product for commercial as well as non-commercial purposes.

Since we only sell digital products, the cooling-off rights that would typically apply to UK and EU users hereby do not apply to our online shop. The only withdrawal/return policy that affects our online shop is our own 30-day money-back guarantee.

If you want to submit a refund request, please reach out to us at support@stickz.co and include the order number of your purchase within the email. Although not mandatory, you can also let us know why you’re returning the product and help us improve future products. We usually process your refund request in under 24-hours.


4.1. Disclaimers and Limitation of Liability
Under no circumstances shall Stickz be liable for any direct, indirect, incidental, consequential loss, liability, or damages arising under these terms and conditions or license agreement or in connection with the Stickz website. The foregoing limitation of liability shall apply in any action, whether in contract, tort, or any other claim. The user hereby acknowledges that this paragraph shall apply to all content, merchandise, and services available through the Stickz website.

4.2. Acceptance
By using the Stickz website, you agree to indemnify and hold harmless Stickz and its directors, employees, third-party content providers, designers, licensors or the like from any and all losses, claims, demands, causes of actions and judgments including legal fees and court costs which may arise from any content, merchandise or services available through the Stickz website.

4.3. Applicable Laws
Any relevant terms and conditions, policies, license agreements, and notices shall be governed by and construed according to Germany’s laws. You hereby consent to the exclusive jurisdiction of Germany in respect of any disputes arising in connection with the Stickz website, merchandise, or any relevant terms and conditions, policies, license agreements, and notices or any matter related to or in connection therewith.

4.4. Alteration
Stickz may at any time modify any relevant terms and conditions, policies, license agreements, or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions. Unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

4.5. Cession
Stickz shall be entitled to cede, assign, and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies, and notices to any third party.

4.6. No Partnership
Nothing herein shall be deemed to constitute a partnership, agency, or joint venture between You and Us.

Contact us

If you have any additional questions, please contact support@stickz.co