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Instantly! After a successful checkout, you will be redirected to your order summary page, where you can download your purchased packs.

You can also, at any time, access all of your product downloads through the Downloads section within your account.

We accept most major credit and debit cards like Visa, Mastercard, American Express, and others. We also accept PayPal payments.

We accept most major currencies. We always charge you in EUR, but if you use a different currency with your bank or PayPal account, our payment processor will convert it to EUR for you.

For added convenience, you'll see an estimated total in your local currency alongside the EUR total during checkout. This feature is designed to give you a rough idea of the transaction's cost in your local currency. Please note, however, that this is an approximate amount, and the final charge on your account may vary slightly from this estimate due to fluctuations in exchange rates and fees applied by your bank or payment provider.

Short answer: We need it by law.

We offer digital products only and do not ship any products to any address. That's why we don't ask for a shipping address but a billing address instead.

Depending on where you're from, this is either totally normal or kinda unusual. So here's why we need your billing address.

First, we're required by law to document every order on our site with an invoice. By law, that invoice must include both our and your billing address.

Second, tax. Depending on where you're from, we may have to pay sales tax. However, we pay for that. Any tax fees are always included, so your total won't change if you're based in a region where tax is applicable 👍

Other sample-sellers make it very clear that all sales are final—but we don't. Instead, we offer a 30-day money-back guarantee.

We believe in our products and their value to producers, but if you're not completely satisfied, we offer refunds. We aim to empower producers, so if you're unhappy, we want you to have the opportunity to invest your money elsewhere in your career.

To request a refund, email our customer support with your order number. Before doing so, please review our refund policy to confirm your eligibility for a refund.

We're based in the EU and charge Value Added Tax (VAT) to EU customers. The VAT rate is adjusted based on your billing country during checkout.

Product prices always include VAT, so EU customers don't pay more than non-EU customers. On the checkout page, net product prices are adjusted based on your VAT rate, so the net price and tax amount equal the advertised product price.

As we are based in the EU, we apply Value Added Tax (VAT) to purchases made by our EU customers where applicable. It's important to note that the prices for our products always include VAT, ensuring that the total cost remains consistent and transparent for you, regardless of tax inclusion.

Currently, we do not offer the option for customers to use their VAT numbers to exempt themselves from paying the VAT at the point of sale. However, we understand the importance of VAT for business customers. Therefore, with every purchase, we provide a detailed VAT invoice. You can use this invoice to claim back the VAT from your financial institution or through your tax filings, depending on your local regulations.

Yes, we provide special pricing for students and teachers. Contact our customer support and provide us some education documents for verification, like a student ID card with an expiry date.

Very secure! We use SSL (Secure-Socket-Layer) secure server software, meaning your data is secured by fully encrypting it. Credit and debit card payments will also be secured through the 3D secure procedure. Regarding your card details, we do not and cannot store any credit card info since we never have access to it ourselves. All purchases are handled through our very secure third-party payment gateways — Stripe for credit and debit card payments and PayPal for PayPal payments.